How people really, really use smart speakers
More and more people are using smart speakers everyday. But how are they really using them? Tawfiq Ammari, a doctoral candidate at the University of Michigan, in conjunction with researchers at Mozilla...
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Listening: It’s not just for audio
Understanding how people listen When we first set out to study listening behaviors, we focused on audio content. After all, audio is what people listen to, right? It quickly became apparent, however,...
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People who listen to a lot of podcasts really are different
Podcast Enthusiasts and Podcast Newbies Podcasts are quickly becoming a cultural staple. Between 2013 and 2018, the percent of Americans over age 12 who had ever listened to a podcast jumped from 27%...
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Design Sprinting During Trying Times: Thinking Through Firefox for iOS and...
A design sprint focused on privacy and browsing on mobile devices Eight people from the Firefox for iOS team spent four days last week in a Google Ventures-style, remote design sprint. The team was...
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How Using a Team Charter Helps Our Distributed Firefox User Research Team...
About the Firefox User Research (UR) Team at Mozilla Firefox User Research is a distributed team within Mozilla dedicated to conducting mixed methods research to define and support work related to...
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Remote UX Collaboration Across Different Time Zones (Yes, It Can Be Done!)
Even in the “before” times, the Firefox UX team was distributed across many different time zones. Some of us already worked remotely from our home offices or co-working spaces. Other team members...
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Designing for voice
In the future people will use their voice to access the internet as often as they use a screen. We’re already in the early stages of this trend: As of 2016 Google reported 20% of searches on mobile...
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Ordering Browser Tabs Chronologically to Support Task Continuity
Product teams working on Firefox at Mozilla have long been interested in helping people get things done, whether that’s completing homework for school, shopping for a pair of shoes, or doing one’s...
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From a Feature to a Habit: Why are People Watching Videos in Picture-in-Picture?
At the end of 2019, if you were using Firefox to watch a video, you saw a new blue control with a simple label: “Picture-in-Picture.” Even after observing and carefully crafting the feature with...
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Who Gets to Define Success? Listening to Stories of How People Value Firefox...
Futures Thinking: A participant in one of our Seattle workshops reflects on an optimistic scenario building exercise. Futures Thinking: A participant in one of our Seattle workshops reflects on an...
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